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turn2me me Youth is committed to protecting your personal information. The information you will read here, including our Terms of Use and our Cookies Policy, explains how we will manage any personal information we collect from you or that you provide to us.

This Privacy Notice applies only to the Site and not to any other sites that are linked to the turn2me Youth site or mentioned on our Site.

The purpose of this document is to describe turn2me Youth policy regarding the collection and usage of personal data on the Site.

Why We May Collect your Personal Information

When you register with turn2me Youth you will be asked to enter your username and some basic information about yourself.

Your information is collected from you from the forms which are in various locations on this site. By registering on the website, your contact information will be securely stored. We may contact you by email from time to time and you will have the option to opt-out of this communication.

When your register on turn2me Youth, it is your responsibility to create a Username that is not your real name and does not disclose your identity anywhere on this site when you are active e.g. the Online Support Groups.

In addition, the email address that you use to access the site should not include your real name if possible.

turn2me Youth considers all information collected on this site to be YOUR  information, under your control and processed by turn2me Youth on your instructions, or as set out in this Privacy Policy. We take reasonable measures to protect the information you share with us from unauthorized access or disclosure. In this way, you grant turn2me Youth a non-exclusive, royalty-free and fully paid sub-licensable agreement worldwide. This licence applies to the use of the material for the purpose of providing the services.

This information gathered during this process will not be shared with, bartered, or sold to any third party by turn2me Youth. turn2me Youth and its agents will protect the information that is gathered on this site as stated in our Privacy Policy.

The exception to this is when turn2me Youth is required to share information with relevant parties by law or where you are at risk to yourself or another.

All registered members agree to be bound by the terms of this privacy policy.

Your personal information is important to us and we are under a legal obligation to protect the integrity of this personal information.

How turn2me Youth Will Collect Your Information

When you register on turn2me Youth you will be asked some questions and enter some information, which you may consider to be sensitive, about yourself. The program asks for this information in order to provide you with tailored, and specifically relevant information about mental health concerns. The information is stored in your profile in turn2me Youth database along with information about the date and time you complete each exercise. Information is also collected in summary form about most frequently visited pages. This is intended to help the turn2me Youth team understand how visitors use the programme. All the information gathered is stored on turn2me Youth server and is subject to stringent security measures.

In addition, the Professional and Clinical team on turn2me Youth may take notes on your usage or risk assessment whilst using turn2me Youth services. These notes, flags and assessments will be securely stored on the turn2me Youth backend.

turn2me Youth will not use or disclose any information about you without your consent unless we are required to do so by law or there is a significant imminent risk to you or others where non-intervention could result in serious harm or death.

We collect information from you for the purposes of monitoring and tracking so as to ensure that members uphold our acceptable use and content policies (under the Terms of Use of this website). You may choose to not supply any personal information to us; however, by doing so it may limit your access to the members' area on our site. 

We treat all information as confidential and will not disclose information to any party, save where criminal activity is expressed or people are likely to be exposed to risk including you. In this instance, we reserve the right to contact a third party including the Gardai/police.

Members may not share, copy or transmit any information posted on turn2me Youth (including their own information). All information posted and/or published on turn2me Youth shall remain within turn2me Youth website at all material times.

How turn2me Youth Will Manage Content Posted

Content posted to the website is within the Online Support Groups. The content of Online Support Groups along with all other content posted will remain the property of turn2me Youth and will only be deleted if such content violates any of turn2me Youth rules and policies.

We do not delete user accounts. We will, however, close your account upon request or where there has been no activity on your account for a period of  90 days.

Closing your account means we will scramble your password, remove any email subscriptions or notifications you may receive.

The terms of use, including our proprietary rights, disclaimer of warranties, indemnities, limitations of liability, choice of law and choice of forum, and miscellaneous provisions shall survive any termination of your user privileges.

How We Treat Email Lists

turn2me Youth maintains several email lists to keep interested persons informed about events and other items of interest. Individuals can sign up to join our mailing lists in several ways, for example; in response to an e-mail message or by using a form on our web site. We do not sell trade, lease, rent, and loan or otherwise disclose the addresses on our lists to any third party.

How We Treat Your Browser Information

turn2me Youth analyses the log files of our Website to better understand the volume of traffic to particular areas of our site. This information helps us to better understand and serve your information needs. Although we do track the Internet address of the domains from which people visit us, our log files do not correlate individual visitors with the pages visited. Therefore,
the individual user remains anonymous in our Website log files.

How We Handle Changing Information

We realise that your personal information, including name and e-mail address, is subject to change over time. In the effort to keep your information current and accurate, we are working on tools that, once deployed, will allow you to review your information and update it as needed. In the meantime, please email

Our Use Of Cookies

turn2me Youth site uses transient or session cookies. Cookies are pieces of information that a website transfers to your computer's hard disk when you open turn2me Youth web pages. Cookies by themselves do not identify you or any user but they do identify your browser. Because turn2me Youth uses 'transient' cookies, your computer does not retain the information delivered in the cookie once you leave turn2me Youth site. When you close your browser the transient cookie set up by turn2me Youth is destroyed, and no personal information is retained which could identify you or your browser next time you log on to turn2me Youth.

Most web browsers are set up to accept cookies, and while you can set your browser to notify you when you are sent a cookie or you can set your browser to not accept cookies. You will be able to use turn2me Youth in a limited way, you can access most information on our web site.

Storage And Security Of Your Personal Information

turn2me Youth will endeavour to take all reasonable steps to keep all information about you secure. Your information is held on a secure server that is in controlled facilities. In addition, all the staff on the turn2me Youth team as well as all employees and contractors that provide services related to our information systems, are obliged by law to respect the confidentiality of any personal information and/or research information held by turn2me Youth.

You can also play an important role in keeping your personal information secure using a pseudo username and by keeping your password secure.

If you have any further queries relating to our Privacy Notice, or you have a problem or a complaint, please contact us at

Your use of this website constitutes your agreement to the provisions of the Terms of Use.

Feedback and comments about turn2me Youth should be directed to


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